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Privacy Policy

Home: Privacy Policy

Privacy Policy

Last Updated: [DATE]

Effective Date: [DATE]

Welcome to Acceliqs (“Company”, “we”, “us”, or “our”). We are committed to protecting the privacy and security of information entrusted to us. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use our websites, applications, platforms, products, and services (collectively, the “Services”).

1. Introduction

Welcome to Acceliqs (“Company”, “we”, “us”, or “our”).

We are committed to protecting the privacy and security of information entrusted to us. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use our websites, applications, platforms, products, and services (collectively, the “Services”).

Our ecosystem includes technology and financial-market products that may include AI-powered trading tools, market intelligence, trading automation, market news, digital asset services, exchange infrastructure, blockchain-related products, staking features, gamification, and other services that may be introduced or developed over time.

This Privacy Policy applies to information collected through our websites, applications, APIs, platforms, communications, and other interactions with our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use our Services.

2. Information We Collect

Depending on how you interact with our Services, we may collect different categories of information.

2.1 Information You Provide

You may provide information directly to us when you:

  • Create an account
  • Complete a registration form
  • Contact customer support
  • Subscribe to communications
  • Participate in promotions or campaigns
  • Participate in community activities
  • Submit feedback
  • Apply for employment
  • Complete identity or verification procedures
  • Use trading or financial technology features
  • Participate in staking or ecosystem activities
  • Connect a supported digital wallet
  • Otherwise interact with our Services

This information may include:

  • Full name
  • Email address
  • Telephone number
  • Username
  • Account credentials
  • Country or region
  • Date of birth where legally required
  • Identity verification information where required
  • Employment or professional information where relevant
  • Communications with us
  • Preferences and account settings

We only request information that is reasonably necessary for the relevant purpose.

3. Account and Authentication Information

When you create an account, we may collect information necessary to establish and maintain your account.

This may include:

  • Email address
  • Username
  • Password or authentication credentials
  • Authentication tokens
  • Security settings
  • Login information
  • Account preferences
  • Verification status

Where appropriate, passwords are stored using security measures designed to prevent unauthorized access.

You are responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you believe your account has been compromised.

4. Identity Verification and Compliance Information

Certain Services may require identity verification or other compliance procedures.

Where required by applicable law, regulation, or our service providers, we may collect information such as:

  • Government-issued identification
  • Date of birth
  • Country of residence
  • Address information
  • Verification documents
  • Verification results
  • Information necessary to comply with applicable financial, anti-fraud, anti-money-laundering, sanctions, or other legal requirements

We may use third-party verification providers to assist with these processes.

The information collected through verification procedures may be processed according to both this Privacy Policy and the privacy policies of the relevant verification provider.

5. Digital Wallet and Blockchain Information

Certain features of our ecosystem may interact with blockchain networks and digital wallets.

When you connect or use a supported wallet, we may process information associated with your wallet, which may include:

  • Public wallet address
  • Blockchain network
  • Transaction identifiers
  • Public blockchain transaction information
  • Token balances or publicly available blockchain information
  • Staking activity
  • Smart contract interactions

Blockchain transactions may be permanently recorded on public or distributed ledgers.

Because blockchain records may be public, immutable, and outside our control, we cannot guarantee that information recorded on a blockchain can be deleted or modified.

We do not consider a public blockchain wallet address, by itself, to necessarily identify an individual. However, if we associate a wallet address with information that identifies you, we may treat that information as personal information to the extent required by applicable law.

6. Trading and Financial Activity Information

When you use trading-related features, we may collect information associated with your use of those Services.

Depending on the product, this may include:

  • Trading activity
  • Orders
  • Transactions
  • Trading preferences
  • Selected assets
  • Strategy configurations
  • Bot configurations
  • Platform activity
  • Account balances where applicable
  • API activity
  • Performance information
  • Risk settings
  • Interaction with market data

We use this information to operate, maintain, secure, and improve our Services.

We may also use aggregated or anonymized information for analytical and product-development purposes.

7. Market News and Market Data

Our Services may provide market news, financial information, market data, economic information, analytics, or other market-related content.

We may collect information about your interaction with this content, including:

  • Articles viewed
  • Markets followed
  • Assets searched
  • Market categories selected
  • Watchlists
  • Alerts
  • Search queries
  • Interaction with market information

This information may be used to personalize the user experience and improve our market intelligence services.

8. Information Collected Automatically

When you access our Services, certain information may be collected automatically.

This may include:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Device identifiers
  • Language preferences
  • Time zone
  • Approximate location derived from IP address
  • Referring website
  • Pages or screens viewed
  • Features used
  • Date and time of activity
  • Session information
  • Performance information
  • Error logs
  • Network information

We may use this information to operate our Services, understand usage patterns, detect security threats, troubleshoot problems, and improve performance.

9. Cookies and Similar Technologies

We may use cookies, pixels, local storage, SDKs, and similar technologies.

These technologies may be used for purposes including:

Essential Cookies

Required for the operation, security, authentication, and functionality of our Services.

Preference Cookies

Used to remember settings such as language, region, or interface preferences.

Analytics Cookies

Used to understand how users interact with our Services and identify opportunities for improvement.

Security Technologies

Used to detect suspicious activity, prevent fraud, and protect accounts and systems.

Marketing Technologies

Where permitted by law and subject to applicable consent requirements, we may use technologies that help us understand marketing performance or deliver relevant communications.

You may be able to control cookies through your browser or our cookie-management tools. Disabling certain cookies may affect the functionality of our Services.

10. How We Use Your Information

We may use information we collect for the following purposes:

Providing Our Services

To:

  • Create and manage accounts
  • Provide requested features
  • Process transactions
  • Operate trading tools
  • Provide market information
  • Support exchange functionality where available
  • Facilitate blockchain-related services
  • Provide staking or gamification features
  • Provide customer support

Improving Our Services

We may analyze usage patterns to:

  • Improve functionality
  • Develop new products
  • Improve user experience
  • Identify technical problems
  • Optimize performance
  • Develop new features

Security and Fraud Prevention

We may use information to:

  • Detect suspicious activity
  • Prevent unauthorized access
  • Protect users
  • Investigate security incidents
  • Prevent fraud
  • Maintain platform integrity

Legal and Regulatory Compliance

We may process information to:

  • Comply with applicable laws
  • Respond to lawful requests
  • Meet regulatory obligations
  • Enforce our agreements
  • Protect our rights
  • Prevent illegal activity

Communications

We may use your information to send:

  • Account notifications
  • Security alerts
  • Transactional communications
  • Service updates
  • Product announcements
  • Support communications
  • Marketing communications where permitted

You can unsubscribe from promotional communications at any time using the available unsubscribe mechanism.

11. Artificial Intelligence and Automated Systems

Some of our Services may use artificial intelligence, machine learning, algorithms, or automated systems.

These technologies may be used for purposes such as:

  • Market analysis
  • Market intelligence
  • Pattern recognition
  • Content summarization
  • Personalization
  • Fraud detection
  • Security monitoring
  • Product improvement
  • Trading-related analysis
  • Customer support

AI-generated information may not always be accurate, complete, or appropriate for every situation.

Where our Services provide market analysis, trading information, or AI-generated insights, such information should not automatically be interpreted as financial, investment, legal, tax, or other professional advice unless expressly stated otherwise.

Where applicable law provides rights concerning solely automated decision-making or profiling, we will handle such rights in accordance with applicable requirements.

12. How We Share Information

We do not sell your personal information in exchange for money unless otherwise disclosed and permitted by applicable law.

We may share information with selected third parties where reasonably necessary to provide, secure, operate, or improve our Services.

These parties may include:

Service Providers

Companies that provide:

  • Cloud hosting
  • Database infrastructure
  • Email delivery
  • Authentication
  • Analytics
  • Customer support
  • Payment processing
  • Identity verification
  • Security
  • Infrastructure monitoring

Business Partners

Where necessary to provide a requested service or facilitate an ecosystem feature.

Professional Advisors

We may share information with lawyers, accountants, auditors, consultants, or other professional advisors when reasonably necessary.

Legal and Regulatory Authorities

We may disclose information when required by law, legal process, court order, regulatory request, or where necessary to protect our legal rights.

Business Transactions

If our company is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

13. Third-Party Services

Our Services may integrate with third-party platforms, APIs, exchanges, payment providers, wallet providers, analytics providers, verification services, market-data providers, or other external services.

Your use of those services may be subject to their own terms and privacy policies.

We do not control the privacy practices of third parties.

We encourage you to review their privacy policies before using their services.

14. International Data Transfers

Our Services may be operated using infrastructure located in different countries.

As a result, your information may be transferred to, stored in, or processed in countries other than the country where you reside.

Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.

These safeguards may include contractual protections, adequacy mechanisms, or other legally recognized transfer mechanisms.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

  • The type of information
  • The purpose for which it was collected
  • Whether you maintain an account
  • Legal or regulatory requirements
  • Security requirements
  • Dispute resolution
  • Enforcement of agreements

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.

Certain blockchain information may remain permanently recorded on public networks and may not be capable of deletion.

16. Data Security

We take reasonable technical and organizational measures designed to protect personal information from:

  • Unauthorized access
  • Unauthorized disclosure
  • Alteration
  • Loss
  • Destruction
  • Misuse

Security measures may include:

  • Encryption
  • Access controls
  • Authentication mechanisms
  • Monitoring
  • Logging
  • Security testing
  • Infrastructure protections
  • Internal security procedures

However, no internet-based service can guarantee absolute security.

You should use strong, unique credentials and protect your account and wallet information.

We will never ask you to provide your private wallet key or seed phrase.

17. Wallet Security

If you use blockchain or digital-asset features, you are responsible for maintaining the security of your wallet credentials.

We will never require you to provide:

  • Private keys
  • Seed phrases
  • Recovery phrases
  • Wallet passwords

You should never disclose these credentials to anyone claiming to represent our company.

Loss of a private key or recovery phrase may result in permanent loss of access to blockchain assets.

Because blockchain transactions may be irreversible, users should carefully verify transaction details before confirming transactions.

18. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request restriction of processing
  • Object to certain processing
  • Request portability of certain information
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Lodge a complaint with a relevant privacy authority

These rights are subject to applicable legal limitations and exceptions.

To exercise applicable rights, contact us using the details provided below.

We may need to verify your identity before processing certain requests.

19. Marketing Communications

We may send promotional communications about our products, services, ecosystem developments, events, and other relevant information where permitted by law.

You may opt out of marketing communications by:

  • Clicking the unsubscribe link in an email
  • Updating your communication preferences
  • Contacting us directly

Even if you opt out of marketing communications, we may continue sending essential service-related communications such as security alerts, transaction notifications, and important account information.

20. Children’s Privacy

Our Services are not intended for children below the minimum age required to use the relevant Services under applicable law.

We do not knowingly collect personal information from children in violation of applicable legal requirements.

If you believe that a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.

21. Data Relating to Financial Activities

Our platform may provide technology related to trading, financial markets, digital assets, market intelligence, or automated strategies.

We collect and process information necessary to provide these services.

However, our collection and processing of information does not mean that we provide financial advice.

Users are responsible for understanding the risks associated with trading, investing, digital assets, and other financial activities.

Where applicable, additional terms, risk disclosures, or product-specific privacy notices may apply.

22. Your Responsibilities

You are responsible for ensuring that information you provide to us is accurate and up to date.

You should also:

  • Protect your account credentials
  • Protect your wallet credentials
  • Use secure devices
  • Avoid sharing authentication information
  • Notify us of suspected unauthorized access
  • Review transactions carefully
  • Follow applicable laws when using our Services

We will not ask you for your private keys or seed phrases.

23. Third-Party Links

Our Services may contain links to third-party websites, applications, services, or resources.

These third parties operate independently from us.

We are not responsible for the privacy practices, security, content, or policies of third-party services.

We encourage you to review the privacy policies of any external services you access.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be necessary because of:

  • Changes to our Services
  • New technologies
  • Changes in legal requirements
  • Changes in our business practices
  • Security developments

When we make material changes, we may provide additional notice where required by law.

The “Last Updated” date at the beginning of this Privacy Policy indicates when the policy was most recently revised.

Your continued use of our Services after an updated Privacy Policy becomes effective constitutes acceptance of the updated policy to the extent permitted by law.

25. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our privacy practices, please contact us.

  • Company: Acceliqs
  • Website: [WEBSITE URL]
  • Privacy Email: [PRIVACY EMAIL]
  • General Email: [GENERAL EMAIL]
  • Address: [REGISTERED COMPANY ADDRESS]

26. Additional Regional Privacy Information

Depending on where you live, additional privacy rights and disclosures may apply.

If you are located in the European Economic Area, United Kingdom, United States, , or another jurisdiction with specific privacy legislation, we may provide additional information or rights required by applicable law.

Where applicable, we will process personal information in accordance with the legal basis and requirements established by the relevant jurisdiction.

27. Legal Basis for Processing

Where applicable data-protection laws require a lawful basis for processing personal information, we may rely on one or more of the following:

Performance of a Contract

Where processing is necessary to provide Services you have requested.

Legal Obligation

Where processing is necessary to comply with applicable laws or regulations.

Legitimate Interests

Where processing is necessary for legitimate business interests, such as security, fraud prevention, product development, and service improvement, provided those interests do not override applicable privacy rights.

Consent

Where you have provided consent for a particular processing activity.

You may withdraw consent where applicable, although withdrawal does not affect processing that occurred before withdrawal.

28. Commitment to Privacy

Privacy is an important part of building trust.

As our ecosystem continues to expand across artificial intelligence, financial technology, blockchain, digital assets, market intelligence, and interactive digital experiences, we recognize the importance of responsible data practices.

Our objective is to collect and use information responsibly, provide transparency around our practices, maintain appropriate security measures, and respect the privacy rights available to our users.

We will continue to review and improve our privacy and security practices as our products, technologies, and regulatory obligations evolve.

Your trust matters to us.

We are committed to protecting the information entrusted to us while building the next generation of intelligent financial technology.

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